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14px;font-size:14px;font-weight:700}.cd-section-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}.cd-timeline{display:flex;flex-direction:column}.cd-tl-row{display:grid;grid-template-columns:108px 28px 1fr;gap:10px;align-items:start;padding:8px 0;position:relative}.cd-tl-when{font-size:12px;color:var(--muted);padding-top:6px;text-align:right}.cd-tl-rail{position:relative;display:flex;justify-content:center;padding-top:2px}.cd-tl-rail:before{content:"";position:absolute;top:28px;bottom:-16px;left:50%;width:1px;background:var(--line2);transform:translate(-50%)}.cd-tl-row:last-child .cd-tl-rail:before{display:none}.cd-tl-emoji{width:28px;height:28px;border-radius:50%;background:var(--soft);border:1px solid var(--line);display:flex;align-items:center;justify-content:center;font-size:13px;z-index:1}.cd-tl-row.current .cd-tl-emoji{background:var(--brand-t);border-color:var(--brand-a)}.cd-tl-row.expected{opacity:.72}.cd-tl-title{font-size:13.5px;font-weight:600;line-height:1.35}.cd-tl-hint{font-size:12px;color:var(--muted);margin-top:2px}.cd-composer-tabs{display:flex;gap:4px;margin-bottom:10px;flex-wrap:wrap}.cd-composer-tab{font:inherit;font-size:12px;font-weight:600;color:var(--ink3);background:var(--soft);border:0;border-radius:8px;padding:6px 11px;cursor:pointer}.cd-composer-tab.on{background:var(--ink);color:#fff}.cd-composer-input{width:100%;min-height:88px;resize:vertical;border:1px solid var(--line2);border-radius:10px;padding:10px 12px;font:inherit;font-size:13.5px;color:var(--ink);outline:none;background:#fff}.cd-composer-input:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-t)}.cd-composer-ft{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:10px}.cd-activity-list{display:flex;flex-direction:column;gap:2px}.cd-activity-row{display:grid;grid-template-columns:32px 1fr auto;gap:10px;align-items:start;padding:10px 0;border-bottom:1px solid #F4F5F9}.cd-activity-row:last-child{border-bottom:0}.cd-activity-ico{width:28px;height:28px;border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:13px;background:var(--amber-t)}.cd-activity-ico.call,.cd-activity-ico.email,.cd-activity-ico.whatsapp{background:var(--brand-t)}.cd-activity-kind{font-weight:700;font-size:13px;margin-right:6px}.cd-activity-text{font-size:13px;color:var(--ink2)}.cd-activity-when{font-size:12px;color:var(--muted);white-space:nowrap;padding-top:2px}.cd-col-side .kv{padding:10px 0;border-bottom:1px solid #F4F5F9}.cd-col-side .kv:last-child{border-bottom:0}.cd-linked-case{display:flex;align-items:center;gap:10px;background:var(--soft);border-radius:12px;padding:12px 14px}.cd-linked-tag{font-size:16px}.cd-linked-status{font-size:13.5px;font-weight:600}.cd-linked-subject{font-size:12.5px;color:var(--ink2);margin-top:2px}.cd-linked-num{font-size:12px;color:var(--muted);margin-top:2px}.cd-pager{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px;padding-top:10px;border-top:1px solid #F4F5F9;flex-wrap:wrap}.cd-pager-btns{display:flex;align-items:center;gap:8px}.cd-pager-page{font-size:12px;color:var(--ink3)}.cd-filter-chips{display:flex;flex-wrap:wrap;gap:8px;margin:14px 0 18px}.cd-filter-chip{border:1px solid var(--line);background:#fff;color:var(--ink2);font-size:12.5px;font-weight:600;padding:6px 12px;border-radius:999px;cursor:pointer}.cd-filter-chip.on{background:var(--ink);color:#fff;border-color:var(--ink)}.cd-filter-chip:hover:not(.on){border-color:var(--ink3)}.cd-tl-hint.quote{font-style:italic;color:var(--ink3)}.cd-tl-cat-calls{background:var(--brand-t)!important}.cd-tl-cat-messages{background:var(--mint-t)!important}@media (max-width: 1120px){.tiles,.tiles-3{grid-template-columns:repeat(2,minmax(0,1fr))}.cd-grid{grid-template-columns:1fr}}@media (max-width: 900px){.app{flex-direction:column;height:auto;overflow:visible}.sidebar{display:none}.main{height:auto;overflow:visible}.content{overflow:visible;padding:20px 16px 160px}.tiles,.tiles-3,.home-grid{grid-template-columns:1fr}.home-search{width:100%}.home-search .input{width:100%;flex:1}.softphone-dock{left:12px;right:12px;max-width:none}.monitor-layout,.tickets-layout{flex-direction:column;margin:0}.monitor-rail,.tickets-rail{width:auto;border-left:0;border-top:1px solid var(--line)}.cd-route{grid-template-columns:1fr;gap:10px}.cd-route-end-right{text-align:left}.cd-tl-row{grid-template-columns:86px 28px 1fr}}